Account and Registration FAQ
The FAQ section on accounts covers who can register, what information is required, how to recover a forgotten password, and why one account per player is the rule. Check here before opening the registration form.
Browse the 7pub FAQ to find straight answers about account setup, deposits, withdrawals, game options, and responsible gaming—all written for Philippine players.
Questions answered in this 7pub FAQ
Why this FAQ helps
The 7pub FAQ is organised into clear topics so you can find relevant information without searching through long documents. Start here before contacting support.
The FAQ section on accounts covers who can register, what information is required, how to recover a forgotten password, and why one account per player is the rule. Check here before opening the registration form.
The payments FAQ explains how to add funds using GCash, Maya, GrabPay, and other Philippine options, what to check before requesting a withdrawal, and what factors can affect processing.
This FAQ section covers available game types, how odds and settlement work, and what responsible gaming tools you can use during or after a session to keep play manageable.
All topics
Select a category or scroll through all FAQ items below. Each question expands to show a clear, practical answer written for players in the Philippines.
Any adult aged 18 or older in the Philippines may create a 7pub account, provided they register with accurate personal information and use the account solely for themselves. Minors must not register or use the platform under any circumstances. Do not allow a younger family member to access your account on your behalf.
You need your full legal name, date of birth, an active Philippine mobile number, a working email address you control, and a strong, unique password. All details must be accurate and belong to you personally. Nicknames, borrowed SIM numbers, or shared email addresses can cause verification issues later.
No. Each player is permitted one account only. Creating multiple accounts using different contact details or names is against the Terms and Conditions and can result in account restrictions. If you cannot access your existing account, use the password recovery process on the Login page rather than registering again.
Visit the Login page and use the available password recovery option. A reset link or one-time code will be sent to your registered email or mobile number. Do not register a new account. Once you regain access, set a strong new password you have not used elsewhere and store it somewhere secure.
Log in to your account and navigate to the profile or account settings section to update your email or mobile number. Keep contact details current at all times. An outdated number or email can prevent you from receiving security codes and may complicate account recovery. If you change your SIM, update your account promptly.
Identity checks may be required as part of account or payment reviews. When requested, upload a clear copy of a valid government-issued ID through the official account process only. Never send identification, full card details, PINs, or one-time passwords through ordinary messages or chat. Legitimate requests always go through secured account pages.
7pub supports common Philippine payment options including GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfers, BDO, BPI, and UnionBank online banking, and eligible Visa or Mastercard bank cards. Available methods can depend on current conditions. Always check the payment section inside your account for the most accurate options at the time of your transaction.
Yes. Your 7pub account is denominated in Philippine pesos (₱). All deposits and withdrawals are processed in pesos through your chosen local payment method. Verify the exact amount carefully before confirming each transaction.
Log in to your 7pub account, go to the deposits section, and select GCash or Maya as your preferred method. Follow the instructions displayed on screen. Confirm the amount and complete the payment inside your chosen e-wallet app. Do not transfer directly to a personal number—always follow the official account process to ensure your deposit is credited correctly.
Withdrawal timing varies depending on the payment method and whether account verification is complete. E-wallet withdrawals via GCash or Maya are generally faster than bank transfers. If your withdrawal takes longer than expected, contact support@7pub.app with your transaction reference number. Avoid making multiple requests for the same amount.
No. Deposits and withdrawals must be made using payment accounts registered in your own name. Third-party transactions are not accepted and can trigger account reviews. This policy protects both you and the integrity of the payment process.
Confirm that the amount you plan to deposit comes from your personal entertainment budget—money separate from rent, food, transport, tuition, debt payments, family contributions, and savings. Never deposit funds intended for essential household expenses. Review your current account balance before adding more. Responsible budgeting starts before you make a payment, not after.
7pub offers football betting, NBA betting, boxing betting, sports betting on other markets, Pusoy card games, live casino tables, and slot games. Each category has its own rules, available odds, and betting mechanics. Browse the navigation menu to explore each section at your own pace.
Odds reflect the probability of an outcome at the time of placing a bet and can change before an event starts. Settlement is based on the official result of the relevant match or event according to the applicable rules for each market. Review the specific rules for football, NBA, boxing, and other sports before wagering so you understand how your chosen market is settled.
Pusoy is a Filipino card game where players arrange thirteen cards into three hands: two five-card hands and one three-card hand. The arrangement must follow the ranking rules of the game. Visit the Pusoy page for a full explanation of the available formats, hand rankings, and how sessions are structured on 7pub.
The Live Casino section features real-time table games streamed with live dealers. Game formats, table limits, and availability can vary. Log in and visit the live casino section for current options. Remember to set a session limit before joining a live game, as the real-time pace can make spending feel faster.
No. All gambling involves uncertainty and financial risk. Strategies, patterns, tips, and systems can change how you manage bets, but they cannot remove the risk of loss. Past results do not predict future outcomes in sports or casino games. Treat every stake as money that may not be returned. Never bet more than you can genuinely afford to lose.
The Slots section features reels-based games with varying pay lines, themes, and features such as free spins and bonus rounds. Each game has its own return-to-player percentage and volatility. Read the individual game rules before playing, set a fixed budget per session, and avoid extending a session because of a recent win or loss.
No. 7pub staff will never ask for your password, full card credentials, PINs, or one-time passwords through messages, calls, or chat. If you receive such a request, do not respond and do not click any link in the message. Contact support@7pub.app through the official website to report it.
Stop using the account immediately and change your password. Review recent login records and transaction history. Contact support@7pub.app with details of what you noticed. Do not make any further deposits while a security concern is unresolved. If the same mobile number is linked to your e-wallet accounts, secure those as well.
Responsible gaming means keeping betting and casino play within personal limits that suit your budget, time, and wellbeing. It matters because gambling involves real financial risk, and maintaining control helps ensure the activity stays optional entertainment rather than a source of financial pressure or personal harm. See the Responsible Gaming page for detailed guidance.
Account options can include deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are most effective when you set them during a calm moment before a session rather than trying to stop mid-play. Review the Responsible Gaming page for a description of each option and how to apply them.
Common warning signs include spending more than planned, returning quickly to recover losses, hiding gambling activity, missing family obligations, feeling anxious when unable to play, or using essential funds for deposits. If you notice any of these patterns, stop the current session and review the Responsible Gaming guidance or speak with a trusted person.
Contact support@7pub.app and explain that you would like to apply a cooling-off period or self-exclusion. Specify the duration you have in mind. Once applied, do not attempt to bypass the restriction by opening another account. Inform a trusted person about the decision so they can provide support during the exclusion period.
No. Gambling involves risk and uncertainty and is not a reliable way to generate income, repay debt, cover tuition, or solve financial problems. Using money intended for essential needs or borrowing to play is one of the clearest signs that responsible gaming limits have broken down. If financial pressure is driving gambling decisions, stop playing and seek guidance from a qualified financial or health professional.
Useful links
These pages go deeper on topics touched in the FAQ above. Each one is worth reviewing before you register or start a new session.
If the FAQ answered your question and you're ready to create your account, head to the Register page. Already registered? Log in and check your balance before your next session.